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General Information

Pinnacle Charter School (PCS) Student Records Office is responsible for the archiving of student permanent records of current and former PCS students.  PCS is now offering a convenient and secure website for current students, former students, K12 schools, corporations and legal facilities to request transcripts and student records online.  

Per District policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student, parent, guardian or responsible person if the student is under 18 years of age. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.

Please note the information below:

• All requests for student records/information will be submitted and paid for online using a credit or debit card.
• Phone, mail, or fax requests will no longer be accepted.
• A $4.00 convenience fee will be added to each order where charges apply.
• Please allow 7-10 business days to process student record orders. Most orders are completed by the PCS Student Records Office and received by the requestor or designated recipient within 10-12 business days.
• Where applicable all records will be sent via our secure electronic process.
• All Diploma requests have an extended wait time of up to 8 weeks.
  

Please note that this website is optimized for IE 9.0 and higher, Safari, Chrome and Firefox.

All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.

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